Ben Julius

IT Support Associate | Cloud & Operations Specialist

Technical Projects

AWS Linux VM Deployment

Provisioned an Ubuntu 24.04 LTS instance in AWS EC2. Configured Security Groups for SSH/HTTP access and managed remote connectivity via RSA key pairs.

AWS Ubuntu Cloud Security

Hardware Diagnostics & RCA

Utilized Root Cause Analysis (RCA) to identify and resolve critical hardware failures, ensuring system uptime and operational safety in high-pressure environments.

Troubleshooting Hardware RCA

Technical Skills

Cloud & Infrastructure

  • AWS (EC2, S3)
  • Virtual Machines (Ubuntu)
  • Network Security Groups

Support & Admin

  • Windows/Linux OS
  • Hardware Diagnostics
  • Active Directory (Learning)

Tools & Operations

  • Git & GitHub
  • CLI (Bash)
  • Operational Excellence

Get In Touch

Currently seeking IT Support roles in the Greater Boston and Providence area.